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When

Navigate forward to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Navigate backward to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Guest

Payment Policy

Platform Fee Structure

For Guests:Guests are charged a 4% platform fee on the total rental amount.
The Fee is collected during the initial payment when the owner accepts the reservation.
For Owners:Owners are charged a 10% platform fee on the total monthly rental amount.
This Fee is deducted from the monthly rent before transferring payments to the owner.

Payment Process

Initial Payment by Guest:When the owner accepts the reservation, the guest is required to pay:
4% platform fee.
A security deposit equivalent to one month’s rent.

Example: For a rental costing €1,225/month, the guest would pay:
€1,225 as the deposit.
4% of €1,225 (€49) as the platform fee.

Total initial payment: €1,274.

Payment to Owners:The total monthly rent (e.g., €1,225) is transferred to the owner 24 hours after the guest’s arrival, minus the platform’s 10% commission.
Example: If the rent is €1,225, the owner will receive:
€1,225 – 10% (€122.50) = €1,102.50 per month.

Key Notes:

The security deposit is held by the platform and managed according to the security deposit policy.
Any additional payments for extending stays or other services will follow the same fee structure.

This policy ensures a transparent payment process for both guests and property owners while maintaining the platform’s efficiency and trustworthiness.